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Privacy Policy

1. Introduction

Greener Homes London Ltd (“we,” “us,” or “our”) is committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal data. By using our services, you consent to the practices described herein.

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2. Data we collect

We collect and process the following types of personal data:

  • Contact Information: Names, addresses, phone numbers, and email addresses.

  • Survey Data: Information related to energy surveys, assessments, and reports.

  • Payment Details: If applicable, payment information for our services.

  • Technical Data: IP addresses, browser type, and device identifiers.

  • Marketing Preferences: Your communication preferences.

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3. How we use your data

We use your data for the following purposes:

  • Energy Surveying Services: To conduct energy surveys and provide related services.

  • Communication: To respond to inquiries, provide updates, and communicate with you.

  • Legal Compliance: To comply with legal obligations and regulatory requirements.

  • Marketing: To send relevant marketing communications (only if you’ve opted in).

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4. Data retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy. When no longer needed, we securely delete or anonymize it.

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5. Data security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

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6. Your rights

You have the right to:

  • Access your personal data.

  • Correct inaccuracies.

  • Request deletion (except when legal compliance requires retention)

  • Object to processing.

  • Withdraw consent (if applicable).

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7. Cookies and tracking technologies

Our website may use cookies and similar technologies. Refer to our separate Cookie Policy for details.

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8. Third parties

We may share your data with third parties (e.g., subcontractors, regulatory bodies) as necessary for our services.

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9. Contact us

If you have any questions or wish to exercise your rights, please contact our Data Protection Officer:

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10. Updates to this policy

We may update this policy periodically. Please check our website for the latest version.

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